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privacy policy

Introduction and overview
We have written this privacy policy (version 09.03.2022-121962462) to explain to you, in accordance with the requirements of the General Data Protection Regulation (EU) 2016/679 and applicable national laws, which personal data (data for short) we as the controller - and the processors commissioned by us (e.g. providers) - process, will process in the future and what legal options you have. The terms used are to be understood as gender-neutral.
In short: We provide you with comprehensive information about the data we process about you.
Data protection declarations usually sound very technical and use legal terms. This data protection declaration, on the other hand, is intended to describe the most important things to you as simply and transparently as possible. As far as it is conducive to transparency, technical terms are explained in a reader-friendly manner, links to further information are provided and graphics are used. We are informing you in clear and simple language that we only process personal data in the context of our business activities if there is a corresponding legal basis. This is certainly not possible if you provide the briefest, most unclear and legal-technical explanations possible, as is often standard on the Internet when it comes to data protection. I hope you find the following explanations interesting and informative and perhaps there is some information there that you did not know before.
If you still have any questions, we would like to ask you to contact the responsible body named below or in the imprint, follow the existing links and look at further information on third-party websites. You can of course also find our contact details in the imprint.
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Scope of application
This data protection declaration applies to all personal data processed by us in the company and to all personal data processed by companies commissioned by us (contract processors). By personal data we mean information within the meaning of Art. 4 No. 1 GDPR, such as a person's name, e-mail address and postal address. The processing of personal data ensures that we can offer and bill for our services and products, whether online or offline. The scope of this data protection declaration includes:

all online presences (websites, online shops) that we operate
social media presences and email communication
mobile apps for smartphones and other devices
In short: The data protection declaration applies to all areas in which personal data is processed in a structured manner in the company via the channels mentioned. If we enter into legal relationships with you outside of these channels, we will inform you separately if necessary.
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Legal basis
In the following data protection declaration we provide you with transparent information on the legal principles and regulations, i.e. the legal basis of the General Data Protection Regulation, which enable us to process personal data.
As far as EU law is concerned, we refer to REGULATION (EU) 2016/679 OF THE EUROPEAN PARLIAMENT AND OF THE COUNCIL of 27 April 2016. You can of course read this EU General Data Protection Regulation online on EUR-Lex, the gateway to EU law, at https://eur-lex.europa.eu/legal-content/EN/TXT/?uri=celex%3A32016R0679.

We only process your data if at least one of the following conditions applies:

  1. Consent (Article 6 paragraph 1 lit. a GDPR): You have given us your consent to process data for a specific purpose. An example would be the storage of your entered data in a contact form.
    Contract (Article 6 paragraph 1 lit. b GDPR): In order to fulfill a contract or pre-contractual obligations with you, we process your data. For example, if we conclude a purchase contract with you, we need personal information in advance.
    Legal obligation (Article 6 paragraph 1 lit. c GDPR): If we are subject to a legal obligation, we process your data. For example, we are legally obliged to keep invoices for accounting purposes. These usually contain personal data.
    Legitimate interests (Article 6 paragraph 1 lit. f GDPR): In the case of legitimate interests that do not restrict your fundamental rights, we reserve the right to process personal data. For example, we need to process certain data in order to be able to operate our website securely and economically efficiently. This processing is therefore a legitimate interest.

  2. Other conditions such as the taking of recordings in the public interest and the exercise of public authority as well as the protection of vital interests do not generally apply to us. If such a legal basis should be applicable, it will be indicated at the appropriate point.

  3. In addition to the EU regulation, national laws also apply:

  4. In Austria, this is the Federal Law on the Protection of Natural Persons with regard to the Processing of Personal Data (Data Protection Act), or DSG for short.

  5. In Germany, the Federal Data Protection Act, or BDSG for short, applies.

  6. If other regional or national laws apply, we will inform you about them in the following sections.

  7. Contact details of the person responsible
    If you have any questions about data protection, you will find the contact details of the person or body responsible below:

  8. CreaCore Engineering Labs GmbH

  9. Tulpenweg 2a4,
    9122 Sankt Kanzian
    Austria
    info@creacore.at
    +43 664 *********
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    Storage period
    The fact that we only store personal data for as long as it is absolutely necessary to provide our services and products is a general criterion for us. This means that we delete personal data as soon as the reason for data processing no longer exists. In some cases, we are legally obliged to store certain data even after the original purpose has ceased to exist, for example for accounting purposes.

  10. If you wish your data to be deleted or revoke your consent to data processing, the data will be deleted as quickly as possible and if there is no obligation to store it.

  11. We will inform you about the specific duration of the respective data processing below, provided we have further information about it.

  12. Rights according to the General Data Protection Regulation
    According to Article 13 GDPR, you have the following rights to ensure fair and transparent processing of data:

  13. According to Article 15 GDPR, you have a right to information about whether we process data about you. If this is the case, you have the right to receive a copy of the data and to be informed of the following information:
    for what purpose we carry out the processing;
    the categories, i.e. the types of data that are processed;
    who receives this data and if the data is transferred to third countries, how security can be guaranteed;
    how long the data is stored;
    the existence of the right to rectification, erasure or restriction of processing and the right to object to processing;
    that you can complain to a supervisory authority (links to these authorities can be found below);
    the origin of the data if we did not collect it from you;
    whether profiling is carried out, i.e. whether data is automatically evaluated in order to arrive at a personal profile of you.
    According to Article 16 GDPR, you have the right to rectification of data, which means that we must correct data if we find errors.
    According to Article 17 GDPR, you have the right to erasure (“right to be forgotten”), which specifically means that you can request that your data be erased.
    According to Article 18 GDPR, you have the right to restriction of processing, which means that we may only store the data but not use it any further.
    According to Article 19 GDPR, you have the right to data portability, which means that we will provide you with your data in a common format upon request.

  • According to Article 21 GDPR, you have a right of objection, which, once enforced, will result in a change in the processing.
    If the processing of your data is based on Article 6 Paragraph 1 Letter e (public interest, exercise of public authority) or Article 6 Paragraph 1 Letter f (legitimate interest), you can object to the processing. We will then check as quickly as possible whether we can legally comply with this objection.
    If data is used to conduct direct advertising, you can object to this type of data processing at any time. We may no longer use your data for direct marketing after that.
    If data is used to conduct profiling, you can object to this type of data processing at any time. We may no longer use your data for profiling after that.
    According to Article 22 GDPR, you may have the right not to be subjected to a decision based exclusively on automated processing (for example profiling).

  • In short: you have rights - do not hesitate to contact the responsible body listed above!
    If you believe that the processing of your data violates data protection law or that your data protection rights have been violated in any other way, you can complain to the supervisory authority. For Austria, this is the Data Protection Authority, whose website you can find at https://www.dsb.gv.at/. In Germany, there is a data protection officer for each federal state. For more information, you can contact the Federal Commissioner for Data Protection and Freedom of Information (BfDI). The following local data protection authority is responsible for our company:

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